At MyToys, your privacy is important to us. We are committed to protecting the personal information you share when using our website, social media pages, or purchasing our

products. This Privacy Policy explains the type of information we collect, how we use it, and the rights you have regarding your data. By using our services, you agree to the terms outlined in this policy.

Who we are

MyToys is a retail business that sells toys, kids’ products, and related accessories.

Information We Collect

We may collect the following types of information:

Personal Information

1. Name
2. Email address
3. Phone number
4. Shipping and billing address

Order & Business Information

1. Items purchased

2. Order details

3. Delivery preferences

Payment Information

1. Card or bank details (processed securely through trusted third-party payment gateways)

Technical Information

1. IP address

2. Browser type

3. Device type

   Operating system

Usage Data

1. Pages you visit
2. Time spent on our website
3. Actions taken (e.g., adding items to cart)

How We Use Your Information

We use your information to:

1. Process and deliver your orders
2. Contact you about your purchase or support request
3. Manage payments and invoices
4. Improve our products, website, and overall user experience
5. Send promotional updates or offers (only if you choose to opt-in)
6. Comply with legal and regulatory requirements

Cookies and Tracking

We use cookies to enhance your shopping experience. Cookies help us:

1. Understand how customers use our website
2. Save your preferences (such as items in your cart)
3. Improve performance and design

You can disable cookies in your browser settings, but some features may not function
properly without them.

Sharing Your Information

We do not sell or rent your personal data.
However, we may share information with:

1. Payment gateways (e.g., koko, mint pay)
2. Delivery and courier partners to complete your order
3. Website hosting and analytics services
4. Government or legal authorities when required by law

All third-party partners are required to handle your data securely.

How We Protect Your Information

Your data is protected using:

1. Secure servers and SSL encryption
2. Restricted access only to authorized staff
3. Regular monitoring and security checks

Although we use strong protections, no system is 100% secure. If any data breach occurs,
we will take immediate action and notify affected customers as required.

Your Rights

You have the right to:

1. Request access to the personal data we hold
2. Ask us to update, correct, or delete your information
3. Withdraw your consent for marketing messages
4. File a complaint with a data protection authority

To make any request, please contact us at:

info@mytoys.lk gmail.com

Third-Party Websites

Our website or social media pages may include links to third-party sites. MyToys is not
responsible for their content or privacy policies.

Children’s Privacy

We do not knowingly collect information from children under 18. If you believe a minor has
provided data, please contact us so we can remove it immediately.

Updates to This Privacy Policy

MyToys may revise this Privacy Policy from time to time. Updated versions will be posted on

this page with the revised date above.